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Poor repeat deliver packaging

Hey Petco

For the second time in a row, I've received a package of canned food delivery damaged. The packaging is poor - cheap cardboard and no padding - resulting in a broken box and exploded cans on my doorstep. This is a terrible inconvenience as not only do I lose one can but the rest are slopped with food that is rotting. Please address your packaging on shipment.
1 REPLY
Community Manager

Re: Poor repeat deliver packaging

Hi Capachuga. We're sorry to hear about this and appreciate you bringing it to our attention. Would you please email us at PTPsupport@petco.com with your order number so we can have our team look into this? Thank you!
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