06-29-2017 07:52 AM
06-29-2017 07:56 AM
Hi Lalka. Would you please email us at PTPsupport@petco.com with your phone number and store location so we can look into this and follow up with you directly? Thank you!
08-12-2017 09:31 AM
09-05-2017 04:00 PM
We're sorry to hear this Mike, thank you for sharing. Can you please send these details to us at email@example.com along with your last name and phone number so our team can look into this further and try to make things right?
09-17-2017 03:40 PM - edited 09-17-2017 03:41 PM
10-01-2017 06:20 PM
I had the same problem today at the Buford Ga store. They would only match if 50% or less. I asked if they could give me 50% instead of 56% and they said no.
A large king squeezz ball is 56% off but the xl is 50%off. Too bad the xl won't work for my puppy.
12-15-2017 12:09 AM
This happened to me last night as well! I've always price matched petsmart and the last time I went in they even price matched amazon. I either got a noob or something, but it made me completly walk out of a store that took me 15 minutes to get too cause it was so irritating. I pulled up the pricing on their website and she kept arguing it was the price for purchasing online. What is the heck is going on w/ these employees and when did this rule change is my question.
12-15-2017 06:16 AM
12-15-2017 06:48 AM
Please feel free to email us at PTPSupport@Petco.com with the store location, including the state, and your phone number. We'll have our team follow up with you regarding our price matching policy.
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