Highlighted
New Contributor

My rewards

I had 6 years of my points disappear?
Anyone know why that woud happen?

3 REPLIES
Community Representative

Re: My rewards

Hi there. We'd like to help. Can you please email us at ptpsupport@PETCO.com with your phone number, pals number and details of your concern? 
New Contributor

Re: My rewards

I just sent the email.  Thanks.

Community Representative

Re: My rewards

[ Edited ]

Hi Alamikey Our support team let us know that they were in touch with you via email. Please let us know if we can assist you with anything else. Thank you. Smiley Happy

Latest Discussion
View more discussions
Petco Support

Dog food discounts

By Jengets on Oct. 3, 2017
I currently receive emails about auto delivery and discounte...
Petco Support

Returns for online purchases

By Mommy22 on Sep. 24, 2017
I had a repeat delivery that came up without any notificatio...
Hello. I would like to share an incident which occurred with...
Petco Support

Petco Grooming

By Roxy750 on Sep. 9, 2017
I go to Petco on a regular basis and just have to complain a...
Petco Support

Petco Grooming

By molly's pet mom on Aug. 23, 2017
I was supposed to receive a call from my local Petco after l...
Petco Support

Great changes

By nathanakers on Aug. 19, 2017
I would like to leave a comment about the store that I shop...
Petco Support

DISCOUNT questions

By Marth619 on Aug. 14, 2017
I saw ferrets on sale at my local petco. But beside the sale...
Petco Support

pet safety

By Dachuwhisper on Aug. 11, 2017
I would suggest that you use your pals account for every pro...
I would suggest that you use your pals account for every pro...
I visited the Greensboro Petco location today and I saw some...
Read all discussions