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Repeat delivery is too much, then nothing comes!

First I get the delivery right away, then all three orders are delivered, now I am out of food and no order has shown up!  I thought at first that I was the one making mistakes.  I changed repeat deliver 3 times to get the schedule right for my cat food, now nothing is shipping, the site says there is a problem showing my orders, then I finally found them in my account but no delivery schedule shows up!  This is ridiculous!  I live out of town and now I have to drive all the way into town again!  These order numbers may not be correct but it is all I could find.  I would GREATLY appreciate some help.  What happened to customer service and *no problemo orders*?

32241180

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Now I can't post this until I change the location and topic!

1 REPLY
Community Representative

Re: Repeat delivery is too much, then nothing comes!

[ Edited ]

Hi,  kittycat.  We are terribly sorry to hear about the trouble you've had with your recent order. We hope you'll give us another chance to make things right. Please call our customer support at 877-303-8444 and we'll be happy to help.

-Tiffany 

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