New Contributor

Repeat delivery is too much, then nothing comes!

First I get the delivery right away, then all three orders are delivered, now I am out of food and no order has shown up!  I thought at first that I was the one making mistakes.  I changed repeat deliver 3 times to get the schedule right for my cat food, now nothing is shipping, the site says there is a problem showing my orders, then I finally found them in my account but no delivery schedule shows up!  This is ridiculous!  I live out of town and now I have to drive all the way into town again!  These order numbers may not be correct but it is all I could find.  I would GREATLY appreciate some help.  What happened to customer service and *no problemo orders*?



Now I can't post this until I change the location and topic!

Community Representative

Re: Repeat delivery is too much, then nothing comes!

[ Edited ]

Hi,  kittycat.  We are terribly sorry to hear about the trouble you've had with your recent order. We hope you'll give us another chance to make things right. Please call our customer support at 877-303-8444 and we'll be happy to help.


Latest Discussion
View more discussions
I am a college student so I can't afford a expensive insuran...
Health & Nutrition

Pretty LItter

By Ang on Feb. 18, 2017
Has anyone ever used Pretty Litter? I'm considering it since...
Health & Nutrition

My cat has blood in her stool please help

By Angel22867 on Feb. 16, 2017
Before i wrote a message here saying how my cat attitude is...
Health & Nutrition

My kitten has a swollen upper lip

By edennlatoni on Jan. 10, 2017
My cat has a swollen upper lip. It looks a little bigger tha...
Health & Nutrition


By smellen on Nov. 12, 2016
Hi I was wondering if anyone knew of where I could get coupo...
Health & Nutrition

Repeat delivery is too much, then nothing comes!

By kittycat on Nov. 3, 2016
First I get the delivery right away, then all three orders a...
Health & Nutrition

Cat constipated due to Fluoxitine

By Ang on Oct. 11, 2016
My cat has been on Fluxotine for about a week now and I've n...
Health & Nutrition

Marking in the house

By Catlover on Sep. 26, 2016
I have 3 cats 2 males and 1 female. My female finds it neces...
Health & Nutrition

help with feral kitten

By splinter on Aug. 9, 2016
i wanted to know if petco helps with people that caught a fe...
Health & Nutrition

Ideal Balance No longer Carried at Petco

By luvmy2ragdolls on Jul. 8, 2016
Went to Petco for my Cats treats, and just so happend to loo...
Read all discussions