New Contributor

Winners?

What happens after we win a contest? It says winners will be messaged the day they are announced but I don't have any messages. Do I need to confirm something first? 

1 ACCEPTED SOLUTION

Accepted Solutions
Community Representative

Re: Winners?

Sure, Amanda. You can email us at PTPSupport@Petco.com with your new mailing address and we'll update for the contest and get your prize mailed out! Thank you. 

-Tiffany W. 

7 REPLIES
Community Manager

Re: Winners?

Congratulations on your win Amanda! We have your information from previous contests and will be sending your prize out soon. 

 

Alex Cat Very Happy

New Contributor

Re: Winners?

Awesome thanks! I did move last September, can I send an updated address somewhere? 

Community Representative

Re: Winners?

Sure, Amanda. You can email us at PTPSupport@Petco.com with your new mailing address and we'll update for the contest and get your prize mailed out! Thank you. 

-Tiffany W. 

Highlighted
New Contributor

Re: Winners?

You guys are awesome, thank you so much!! 

Community Manager

Re: Winners?

[ Edited ]

We think YOU'RE awesome! We got your email Amanda, everything is allset. 

 

Alex Cat Very Happy

Contributor

Re: Winners?

I'm kinda having the same problem. I won 2nd place in the pet jokes contest and I received the Winners message, and I replied, and it still says that the message is unread. I just want to make sure that they got the message.
Thanks! Smiley Very Happy
Community Manager

Re: Winners?

[ Edited ]

Hi beaglepug02.

 

We got your message, thank you for checking in and congratulations!  

 

AlexCat Very Happy

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