Community Manager

Re: We'd like your feedback!

Hi Goldens2. Thank you for your question; we have a couple of options here. You should be able to edit your entry on your end and add a picture. If this is not an option, you can either add the photo to the comments section, or let us know which picture you'd like attached and we can see if we can edit your entry for you. Let us know and we'll be happy to help!
Occasional Contributor

Re: We'd like your feedback!

Thanks for your very quick reply! I don't see the option for me to edit the entry so I guess I will have to put it in the comments section. Thanks! If you are able to move it to my entry that would be great. Smiley Happy
Community Manager

Re: We'd like your feedback!

Hi again. We've gone ahead and moved your photo to the original entry, You may delete the picture in the comments section if you would like. Also, we were able to access the edit option in your account; if in the future you need to edit again, simply click 'Entry Options' (located on the top left corner, above your entry) and select "Edit". We hope this helps! Best wishes!
New Member

Re: We'd like your feedback!

I upgraded to 10 gallon tank end of November I HAVE ONE goldfish in tank only BEEN dealing with cloudy water. Last night WENT to petco HERE IN STOCKTON, CALIFORNIA at Sherwood MALL. Feel I was treated rudely by sales associate Holland SHE EVEN discussed dealing with me with other CUSTOMER instead of GETTING manager at my request. Maybe she should work at 7-11 INSTEAD of STORE like Petco which requires LOVING kindness to handle FRIENDS (Pets) thAt LIVE there.
Community Representative

Re: We'd like your feedback!

Hi tishaboo. We're sorry to hear about your recent experience. Can you send us an email with your phone number and these details to ptpsupport@petco.com so that we can follow up with you directly? Thank you. 

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New Contributor

Re: We'd like your feedback!

Your so-called photo "contest" is a SCAM because your so-called "judges" obviously do not know a GOOD photo. Apparently they picked the photos of employess, friends and families. Therefore this was an UNFAIR "contest"!!!
Community Manager

Re: We'd like your feedback!

We're sorry to hear you feel this way, KSJordan. 

Occasional Contributor

Re: We'd like your feedback!

I think I preferred the old forum of the petco community just because navigation is a little tricky but, in the long run everything loads faster!!! (which is GREAT)
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