Highlighted
Community Manager

We'd like your feedback!

[ Edited ]

We're excited to introduce a new and improved community! This redesign is meant to provide a more modern interface along with easier navigation and content discovery.

A couple notable changes:

Navigation
We've added a navigation bar to the top of each page allowing you to quickly jump between different discussion forums and other areas of the community such as the Petco blog, contests, and our Knowledge Base.

Updated Home Page
Our new home page allows you to easily see the newest and most relevant content, along with popular disucssions occurring within the community.

Quicker Discussions
We've added a 'Start Discussion' button to the top of each page, allowing you to quikcly begin a post without having to navigate to the board first.

Profiles
We've completely redesigned the profile page to focus on you and your pet. Upload your new avatar, connect with others and view your most recent activity within the community.

There are more features we're working on rolling out in future updates—let us know what you think in the comments. This community is for you and we'd like to know what our members would like to see!

127 REPLIES
Super Contributor

Re: We'd like your feedback!

Hello. I really don't like the "new forum". I think most of the members here can agree with me. Could you change it back? Thank you.

Valued Contributor

Re: We'd like your feedback!

[ Edited ]

How long does it take to get an avatar approved?  I have been waiting over 48 hours, and I noticed others have been approved...thanks

    Update:  Nevermind I figured it out!

Valued Contributor

Re: We'd like your feedback!

Hi. Smiley Happy 

 

I don't really like it either. We've all been talking about this and it's too confusing for us. Our avatars are too small, it just blurrs out the picture. Smiley Sad It's confusing for me, and I assume everyone else too. I liked it better the old way you had it before. Can you please change it back? Smiley Happy 

~It's just curious ole' me!
Occasional Contributor

Re: We'd like your feedback!

This post was an off-topic. It was moved in Customer support/Petco.com Support Thank you!

Super Contributor

Re: We'd like your feedback!

I'm going to agree with everyone on here: I want the old forum back!

Will it happen? No. :c I really, REALLY wish that the mods would change it back, but imagine how the mods feel. We're just sitting here, telling them to get rid of their hard work. It took them a long time to revamp the forum, I'm sure, and I don't think that they can just change it back, anyway.

Sorry guys, but they can't just get rid of it.
Respected Contributor

Re: We'd like your feedback!

Catherine, unfortunately I don't think this is really the place for such complaints. Being that it's a completely subjective contest, there's not particularly anything wrong with the result, and the fact that you'd won a few of the subsequent previous contests, perhaps they were trying to give other contestants a chance. When I worked at a private store, we generally did not pick the same person twice in a row, or even every other time, for just that reason.

 

 

As for the forum, my biggest two complaints are that old pictures have disappeared, which makes many past threads completely unusable. The other would be the session timeouts, as some of us tend to remain logged on constantly, and check the forum when convenient.

 

A lot of the rest, I'm sure is simply stuff that will take a bit of time getting used to. The navigation back and forth between forums, particularly from threads, was annoying, but I'm quickly getting the hang of it.

Valued Contributor

Re: We'd like your feedback!

.All my white is starting to hurt my eyes. I can't stay long, just a 5 minute thing then log out. 

~It's just curious ole' me!
Respected Contributor

Re: We'd like your feedback!

Perhaps the ability to choose/change colors or forum skins would be a good addition, then.

Valued Contributor

Re: We'd like your feedback!

Look everyone I'm not sure why you all hate the setup. If they would just change the color schemes it would be fine. I'm not sure about other forums but over at "the splash" here are things we need: somehow divide it between salt and freshwater, add a fish species/compatibility section, and make the avatars bigger.
"Whatever happens, happens. I just go with the flow." - Linsey Weenk
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