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Frequent Contributor

Logging in On Phone

Hello, I Have a Question on how to sign in on to Pet Talk Place on a Phone.

I Try Signing in but It Tells Me "Sorry, there was an issue validating your social user name."

Is There a Way to sign in on a Phone?

1 ACCEPTED SOLUTION

Accepted Solutions
Occasional Contributor

Re: Logging in On Phone

Hey there, @stephiebenji. I had the exact same problem earlier this month when I first heard of Pet Talk Place and tried logging in via my iPhone's Safari web browser and still couldn't get it to work after clearing my cache. I'm not sure if it's due to the Safari app or not, but you may want to try using other web browsing apps such as Google Chrome, Opera Mini, etc...

Recently, I came across a mobile web browser app called Puffin and it really helps when I'm trying to use websites that aren't very mobile-friendly. It does a good job of displaying the desktop version of a website too, including this one. It's available for Android and iOS, so if your device is using either of those operating systems, I'd suggest you try it if you want to use this website on your phone a lot, or also try out the other web browsers I suggested if you haven't already. (I'm not sure what you're using)

Hope this helped!
10 REPLIES
Community Representative

Re: Logging in On Phone

Hello stephiebenji. We suggest that you clear your cache on your smartphone. Please click here for instruction. Let us know if this does not resolve your issue. 

Frequent Contributor

Re: Logging in On Phone

I Tried That, It Still Didn't Let Me Sign In!

Community Representative

Re: Logging in On Phone

I'm sorry for the inconvenience. I'll coordinate with the appropriate department to see what we can do to sort your issue. Your patience is highly appreciated. 

Frequent Contributor

Re: Logging in On Phone

Thanks!

Occasional Contributor

Re: Logging in On Phone

Hey there, @stephiebenji. I had the exact same problem earlier this month when I first heard of Pet Talk Place and tried logging in via my iPhone's Safari web browser and still couldn't get it to work after clearing my cache. I'm not sure if it's due to the Safari app or not, but you may want to try using other web browsing apps such as Google Chrome, Opera Mini, etc...

Recently, I came across a mobile web browser app called Puffin and it really helps when I'm trying to use websites that aren't very mobile-friendly. It does a good job of displaying the desktop version of a website too, including this one. It's available for Android and iOS, so if your device is using either of those operating systems, I'd suggest you try it if you want to use this website on your phone a lot, or also try out the other web browsers I suggested if you haven't already. (I'm not sure what you're using)

Hope this helped!
Frequent Contributor

Re: Logging in On Phone

Thanks for the Suggestion!Smiley Happy

Community Representative

Re: Logging in On Phone

Thank you for sharing your ideas and thoughts on our forum, AbrahamD. Highly appreciated it! Smiley Happy

 

stephiebenji - May we know which phone and which browser are you using?

Frequent Contributor

Re: Logging in On Phone

Hello, I Use a Apple iPhone 4s. It's browser is Safari.

Community Representative

Re: Logging in On Phone

Still experiencing any other issues logging in? You can clear/delete the cookies from your browser if this happens. Generally it's advisable to use Google Chrome sometimes.
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