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Parakeet died within 12 days of purchase

We called the store and they said they can't replace it. The parakeet was fluffy when we had purchased it. How did it die suddenly. The partner is lonely now. I do dont know what to do. Very upset.
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Community Representative

Re: Parakeet died within 12 days of purchase

Hi Priyar. We're sorry to hear about your parakeet. Can you send us an email to ptpsupport@petco.com with your phone number, the store and these details so that we can follow up with you directly? Thank you. 

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